ABOUT US

The Mountain Oak Dental team maintains the highest level professionalism and our experience allows us to create an environment of confidence and comfort.

Our commitment is Optimal Patient Care. We work as a team to provide personalized and comprehensive treatment to extend the life of the teeth and achieve overall dental wellness. Our goal is to help our patients gain and maintain a healthy, beautiful smile.

There are three basic fears that often come from patients and the dental care they need. Fear of pain, fear of judgment, and fear of cost.

We want you to know that Mountain Oak Dental is completely committed to helping our patients overcome these fears by offering comfortable, friendly, caring, and affordable dentistry that is focused on you. Our office offers complete sedation dentistry to make sure that any patient suffering from extreme dental anxiety or fear can find relief and receive excellent care.

Facility

We are proud to provide a state-of-the-art facility for the highest quality dental care available. It is one of our top priorities to protect the well-being of our valued patients. For this reason, our office meets and surpasses all OSHA (Occupational Safety and Health Administration) and CDC (Center for Disease Control) standards. We are confident that you will feel right at home in our office as we welcome all patients as if they were family.

Appointment

If you would like to make an appointment, please contact our office by phone, email, or our online contact form. Our office facilitates communications and emergency calls, and appointments are available and welcome, especially for new patients seeking help.

Financial

We will be more than happy to submit all insurance forms for you and help you recover the most from your benefits. We will do everything we can to help you afford the treatment you need and want. For patients who require major work, a complete payment plan is designed with an appropriate payment schedule. Forms of payment accepted by the office are check, cash, or any major credit card.

Insurance

Our office prides itself on providing a very high standard of dental care at a very fair price. Please know that dental insurance is intended to cover some, but not all, of the costs of your dental care. Not all dental plans are the same, and not all treatments are eligible or fully reimbursable. Furthermore, insurance companies can sometimes make it difficult for the dental provider to retrieve any extended information. It is therefore important to remember that it is ultimately your responsibility to understand what your individual plan allows. Please note that the treatment we recommend will always be based on your dental needs, regardless of the nature and extent of your dental plan coverage. We offer Direct Billing (also called “Assignment of Benefits”). Our administrative team is happy to electronically submit your insurance papers directly to your insurance company on your behalf and accept their payment directly to our office. You only pay the difference at the time of your appointment that your insurance company will not cover. Unfortunately, there are a few insurance companies that will not allow payment to come to the office, therefore payment in full for services is required. Please note that despite our efforts, due to the Canadian Personal Privacy Act, we have limited access to any specific information from your dental insurance company regarding your plan. It is your responsibility to know the parameters of your dental coverage plan and to provide our office with accurate and current insurance information. By our office submitting to your insurance company on your behalf, this does not release you from your financial obligations for services provided.

Cancellation Policy

If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice. We ask for this advance notice so that we can offer this appointment to another patient. A fee may be charged if a patient does not show up for an appointment without sufficient notice.

BECOME A PATIENT

We'll do everything we can to deliver an optimal experience & excellent patient care!

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